Privacy Policy

Last updated: September 17, 2026

At Heal Evolve Reign, we believe trust is an essential part of the relationship we have with our customers. As a small, independently owned business, we take your privacy seriously and are committed to keeping your personal information confidential, secure, and treated with care.

This Privacy Policy explains how Heal Evolve Reign collects, uses, and protects personal information when you visit our website, place an order, subscribe to our communications, or contact us.

Information We Collect

When you visit or interact with our website, we may collect certain information that helps us operate our website, process orders, communicate with you, and improve your experience.

Information You Provide to Us

When you place an order, contact us, sign up for our email communications, or otherwise interact with Heal Evolve Reign, we may collect information such as

• Your name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase information

• Information you provide when contacting customer service

• Marketing preferences and communications preferences

When you make a purchase, payment information is processed through the payment provider available at checkout. We do not intentionally retain your full payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:

• IP address

• Browser type and device information

• General location information

• Pages or products you view

• How you interact with our website

• Date and time of your visit

• Referring website or source

• Information about your shopping and browsing activity

This information helps us operate our website, understand how visitors use it, improve our products and services, and maintain website security.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and other transactional communications

• Respond to questions and provide customer support

• Communicate with you about products, services, and offers when you have chosen to receive marketing communications

• Improve our website, products, and customer experience

• Understand website traffic and usage

• Detect, prevent, and address fraud, security, or technical issues

• Maintain business and financial records as required by law

We only use personal information for legitimate business purposes and in accordance with applicable laws.

Email Communications

If you choose to subscribe to our email communications, we may use your name and email address to send you information about Heal Evolve Reign, including new products, product education, special offers, and other brand updates.

Our email communications may be managed through a third-party email service provider, such as Klaviyo.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Please note that even if you unsubscribe from marketing communications, we may still contact you regarding an order, transaction, or other necessary customer-service matter.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website traffic, and improve your browsing and shopping experience.

Some cookies are necessary for the website to function properly, including features related to shopping carts, checkout, security, and account or session functionality.

We may also use analytics or other third-party technologies to better understand how visitors interact with our website.

The types of cookies and technologies used may change as we add or modify features, services, or integrations on our website.

Third-Party Service Providers

We use trusted third-party platforms and service providers to help us operate Heal Evolve Reign and provide our services.

These may include providers that assist with:

• Website hosting and e-commerce functionality

• Payment processing

• Shipping and order fulfillment

• Email marketing and communications

• Website analytics

• Website security and fraud prevention

Our website is hosted and operated through Squarespace. Payment processing may be handled by third-party payment providers made available through Squarespace.

We may also use services such as Klaviyo and analytics tools where applicable.

These companies may process certain information on our behalf in order to provide their services. Their use of your information is governed by their own privacy policies and applicable terms.

We do not sell your personal information.

Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business, process your order, communicate with you, provide customer support, or maintain our website.

For example, information may be shared with payment processors, shipping providers, website and e-commerce providers, email marketing platforms, analytics providers, and other service providers that help us operate our business.

We may also disclose information when required to do so by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Because Heal Evolve Reign is a small, independently owned business, we personally value the trust you place in us and take care in how customer information is handled.

No method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business and financial records, resolve disputes, enforce our agreements, and comply with legal or regulatory obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

You may contact us to ask about the personal information we maintain about you or to request that we update or correct inaccurate information, subject to applicable legal requirements.

If you receive marketing communications from us, you can unsubscribe at any time using the unsubscribe link included in those communications.

You may also adjust your browser or device settings to manage certain cookies and tracking technologies. Disabling certain cookies may affect how some features of our website function.

Children's Privacy

Our website is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this page periodically for the most current information about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, would like more information about our privacy practices, or have a concern about how your information has been handled, please contact us:

Heal Evolve Reign
Email: shop@healevolvereign.com

We value your trust and will make every reasonable effort to address your questions or concerns.